360 complete service

From Umbrella to Limited, worldwide to financial, the 360 complete service will help you make the most of the opportunities contracting has to offer. Whichever one of 360’s services you require, they are all accompanied by our service commitment, to ensure your satisfaction.

The 360 service benefits

  • You can use our on-line calculator as a guide to find out how you can benefit from 360’s services
  • An accurate salary illustration is supplied to you in writing prior to joining. We will base this on your individual circumstances
  • Simple and quick form-free registration ensures that joining 360 couldn’t be easier. Whether you choose to do it over the phone or on-line, the whole process is completed in minutes
  • Agency/client contracts are processed within 24 hours of receipt, before being forwarded to you, where necessary, for authorisation and approval
  • We ensure you get paid on time, every time. All received cleared funds are then processed on the day of receipt – on average half a day quicker than other umbrella companies
  • Our web portal is continuously maintained, so that you can access your online account 24/7, 365 days a year. You can therefore submit timesheets, expenses and queries at your convenience, any time of the day or night. This is especially useful if you work shifts or unsocial hours
  • Our contractual compliance team will assess every one of your agency contracts, making sure that you receive the best possible terms
  • We provide the following insurances for all contractors: Professional Indemnity Insurance: £10 million; Public Liability Insurance: £5 million; Employer’s Liability Insurance: £10 million
  • Our dedicated account managers take the time to listen, before going on to explain matters clearly and effectively, so that you fully understand what is going on. If we have to seek further advice, we will give you a clear timeline for the full resolution of your query
  • If you have any problems we will acknowledge your complaint quickly and efficiently and get started on putting things right. The majority of our queries are resolved within 24 hours
  • Keeping you informed is a priority and we will endeavour to update you with industry news affecting the contracting community

As the longest established UK umbrella agency, our expertise, commitment to customer service and passion has stood the test of time. Let us help you take the hassle out of contracting with the 360 complete service.
Call us on 020 7471 3500 to speak to one of our advisors.